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KB:
Language:
Formal Language:
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| CustomerSupport(customer support) |
| appearance as argument number 1 |
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| (subclass CustomerSupport Organization) | UXExperimentalTerms.kif 2782-2782 | Customer support is a subclass of organization |
| (documentation CustomerSupport EnglishLanguage "An Organization which is a businessUnit of a company, that hasPurpose of having its members be customerRepresentatives.") | UXExperimentalTerms.kif 2786-2787 | Customer support is a subclass of organization |
| appearance as argument number 2 |
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| (termFormat EnglishLanguage CustomerSupport "customer support") | UXExperimentalTerms.kif 2784-2784 |
| antecedent |
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| (=> (instance ?CS CustomerSupport) (exists (?ORG) (and (instance ?ORG Organization) (businessUnit ?CS ?ORG)))) |
UXExperimentalTerms.kif 2789-2794 | If X is an instance of customer support, then there exists Y such that Y is an instance of organization and X is a business unit of Y |
| (=> (instance ?CS CustomerSupport) (hasPurpose ?CS (exists (?MEMBER ?CUSTOMER ?ORG) (and (instance ?MEMBER CognitiveAgent) (instance ?CUSTOMER CognitiveAgent) (instance ?ORG Organization) (businessUnit ?CS ?ORG) (member ?MEMBER ?CS) (customerRepresentative ?MEMBER ?CUSTOMER ?ORG))))) |
UXExperimentalTerms.kif 2796-2806 | If X is an instance of customer support, then All of the following hold: (1) X has the purpose there exist Y, Z (2) W such that Y is an instance of cognitive agent (3) Z is an instance of cognitive agent (4) W is an instance of organization (5) X is a business unit of W (6) Y is a member of X (7) Y customer representative Z for W |
| consequent |
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| (=> (instance ?G GeniusBar) (hasPurpose ?G (exists (?M ?CS) (and (employs ?M AppleComputerCorporation) (instance ?CS CustomerSupport) (agent ?CS ?M) (located ?CS ?G))))) |
ComputingBrands.kif 2995-3003 | If X is an instance of Genius Bar, then X has the purpose there exist Y, Z such that Y employs Apple, Z is an instance of customer support, Y is an agent of Z, and Z is located at X |